Josh Alexander was an excellent Real Estate Professional. From the very first phone call meeting he was patient, informative, and, thorough when explaining the home buying process to us as first time home buyers. This professionalism continued for 2 years as we searched for a home and navigated the buying process. He was always prompt to meeting times at properties and phone calls and made every effort to put us in the best position by extending this practice to the sellers' agents. He educated us throughout the process and kept us informed as possible about each property and potential risks etc. This helped us to feel confident in our decision making process and he never pressured us in any way on any decision. Josh respected our need to take a step back from the search at times and quickly resumed when we were ready to continue. Finally, the buying experience as a whole was as positive as we could have imagined, despite that buying a home during such a turbulent time could have been extremely daunting and frustrating. Josh helped us buy our first house and he continues to show generous acts of kindness with a personal touch that make us feel right at home!